A network that already owns body, mechanical and glass capacity still rarely owns a proper headlight bench at every site. EDK Automotive plugs in as the lighting cell: one diagnosis standard, one sealing standard, one return format — so a branch in Mannheim and a branch two countries away do not invent two different “polish and hope” methods.
One specialist, many branches, a single way of writing the job.
We agree what branches send, how they photograph intake, and which faults stay local.
Units travel to Wiesloch instead of each site buying coating kits that go stale.
Every branch receives the same job language for DMS and insurer portals.
Volume, comebacks and non-repairable rates are reviewed so the playbook stays honest.
Headlight work looks simple until LED diagnostics and polycarbonate bonding enter the job.
Comebacks destroy network NPS faster than they destroy a single independent’s. We apply the same moisture and output checks regardless of which branch raised the job, so the brand promise does not depend on postcode.
When every site can sell repair instead of replacement, the volume is large enough to matter in a group sustainability report — and large enough to change insurer behaviour on headlight lines.
Wiesloch sits on the north–south German motorway grid. Network branches feeding from the Netherlands, France, Austria or Poland already move parts on those corridors; headlights follow the same freight logic instead of a parallel courier zoo.
